Who we are
Halden is a brand and digital design studio with homes in Oslo and Lisbon. This policy covers this website and the enquiry form on it. Client projects are covered by the agreement we sign with each client.
Because our studios are in Norway and Portugal, we handle personal data under the EU General Data Protection Regulation (GDPR), which applies in both countries.
What we collect
We only collect what we need to reply to you and keep the site working:
- Enquiry form. Your name, email address, company name and whatever you choose to tell us about the challenge.
- Email. Anything you send us directly, including attachments, and our replies.
- Site usage. Anonymous page views, device type and rough location (country level), gathered without cookies.
We never ask for payment details on this site, and we don’t buy contact lists.
How we use it
A partner reads every enquiry and uses your details to reply, plan a first call and, if we work together, set up the project. We rely on our legitimate interest in answering the people who write to us, and on the contract once a project starts.
We use your details to talk to you about your project. We don’t sell them, rent them or use them to follow you around the internet.
Cookies
The site sets no advertising or tracking cookies. If you turn the sound on, your browser remembers that choice in local storage, and it never leaves your device. If we ever add cookies that do more than that, we’ll ask first.
Sharing and storage
Your details stay with the studio team and a few services that help us run it: our email provider, file storage and analytics tool. Each one processes data only on our instructions and stores it in the European Economic Area, or under safeguards approved by the European Commission. Enquiries are kept for two years after our last conversation, then deleted.
Your rights
Under the GDPR, you can ask us to:
- See it. Get a copy of the personal data we hold about you.
- Fix it. Correct anything that’s wrong or out of date.
- Delete it. Remove your details, unless the law says we have to keep them.
- Move it. Receive your data in a format you can take somewhere else.
- Stop it. Object to how we use your data, or ask us to limit it.
We reply to every request within 30 days, free of charge. If you’re not happy with our answer, you can complain to Datatilsynet in Norway or the CNPD in Portugal.
Contact
Questions about this policy, or a request about your data? Email hello@halden.studio, use the contact page or write to either studio:
- Oslo. Thorvald Meyers gate 47, 0555 Oslo, Norway
- Lisbon. Rua da Boavista 84, 1200-066 Lisboa, Portugal
If we change this policy, the date at the top of the page changes with it.